FAQs
FAQs
Q. Is the holiday suitable for single people?
A. We welcome bookings from individuals, couples and groups
Q. Do you take groups?
A. Groups from a wide range of organisations have joined us in the past and are very welcome
Q. Must I bring my carer/can I bring my carer?
A. Support systems are provided by trained and experienced helpers so that carers do not have to accompany you but they are very welcome if they wish to join you
Q. Are meals included?
A. Yes, the holidays are full board
Q. Is travel included?
A. No, the price does not include travel
Q. Can you arrange transport?
A. No, we are not able to arrange transport but can advise of the nearest rail or coach station
Q. Are there medical and nursing staff available?
A. Medical and nursing advice is available if required. We do not provide 24 hour nursing care but we can assist with your medication.
Q. Are the locations suitable for wheelchairs of all sizes?
A. We can accommodate the majority of wheelchairs but we will check all details with you prior to booking. You should advise us if your wheelchair has any special design features e.g. it cannot be folded
Q. What happens if I book and then have to cancel through ill health?
A. If you cannot take your holiday for medical reasons, monies will be refunded on receipt of a medical certificate